From the January 2012 magazine.

The Program at Work

He turned the loss of his job into a new opportunity with the tools of AA

My office intercom intoned its alert that someone wanted to speak with me.

"Marc, come to my office."

"Yes, sir," I answered.

It was difficult at first because of my pride and ego, but for the last six months I had started addressing my bosses Jim and Bob as "Sir." It reminded me that they were in charge and that I needed to be humble and subservient to them. This was not easy for me because of my dislike of their business practices and management styles. It also was my nature to think of myself as "the boss" and my self-centeredness was a huge part of who I...

-- Marc D.

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