From the March 1988 magazine.

A Caring Choice of Words

These reassuring words have started many a desperate alcoholic on the road to recovery--or so it is hoped. What follows is the shared experience of eleven AA members who have been on the telephone "firing line."

Last month I had occasion to call the Alcoholics Anonymous number in another state--Memphis, Tennessee, to be exact. Not ever having had the experience of "connecting" with an unknown AA over the phone, I was a little hesitant. With the number ringing on the other end of the line, I almost balked. But in true AA fashion, a voice filled with kindness and obvious sincerity came across and said, "This is Alcoholics Anonymous. How may we help?"

-- Roberta C.

Fernandina Beach, Florida

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