Privacy and Security Policy

Privacy and Security Policy

“A vast communications net now covers the earth, even to its remotest reaches... nothing matters more to AA’s future welfare than the manner in which we use the colossus of modern communication. Used unselfishly and well, it can produce results surpassing our present imagination.”

Bill W., The AA Grapevine, Inc., November 1960

This is the privacy policy (“Privacy Policy”) for The AA Grapevine, Inc., website (the “Site”). The Site is made available by The AA Grapevine, Inc. (“AA Grapevine” or “us” or “our” or “we”). This Privacy Policy sets forth our policies regarding the collection, use and disclosure of certain information relating to you and your use of the Site. Your use of this Site signifies your understanding and acceptance of the terms of this Privacy Policy.

The AA Grapevine, Inc., values the privacy and security of our Site users. To that end, we take measures to protect your personal information and the security of our Site.

Personal Information

We do not generally ask for or collect personal information from our Site visitors, except when you subscribe to one of our magazines, purchase another item through The AA Grapevine, Inc., online catalog, or sign up for a subscription to The AA Grapevine, Inc., Digital Archives. Then we ask only for the personal information needed: your name, address, email address, and credit card information.

The personal information you provide is used by our in-house Customer Service Department to place and track orders and for other internal business purposes, but it is not made available to any third party except to our third party service providers who perform administrative or other services on our behalf or as may be required by law.

You should, and we provide you with the opportunity to, update your previously provided personal information, and you may delete such information.

Security

We are currently certified by Verisign, which not only utilizes encryption to protect credit card transactions, but also verifies that you are indeed on The AA Grapevine, Inc., Site. The online catalog is hosted on a secure server, providing an industry-standard level of security. In addition, the order-processing and fulfillment company we use implements industry-standard secure procedures. The foregoing is for informational purposes only, but due to the open nature of the Internet, we cannot and do not guarantee that any information stored on our servers, or transmitted to or from any Site user, will be free from unauthorized access. By using the Site, you acknowledge that you understand and agree to assume these risks.

Cookies

The AA Grapevine, Inc., uses cookies to facilitate ordering through the online catalog, to track Site usage, and to compile nonpersonal, aggregate data to improve content and efficiency of use for our website. This information will be used solely to improve our Site and offerings and to better understand our Site users.

Emails

When you request services or products, you may receive emails from us to process your requests or to contact you regarding your order or subscription. When and if you opt-in (as provided on the Site) to receive email updates or other notices from us, your address will be used for that purpose only or to contact you regarding your participation in user surveys, to ask for feedback with respect to the Site or existing or prospective services. If you wish to be removed from our email list, you can contact us directly through our email address at webmaster@aagrapevine.org or reply to the most recent monthly email and request that your email address be removed.

Third-Party Sites

This may contain links or references to other websites outside of our control. Please be aware that we have no control over these sites and our Privacy Policy does not apply to these sites. Third party sites may also use tracking technologies by or through the Site. We have no responsibility or liability for any tracking, data collection or other activities of such third parties.

Your Acceptance of this Policy

By using this Site, you signify your acceptance of our Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site. We reserve the right, at our discretion, to modify this Privacy Policy at any time with or without notice to you; therefore, Site users are encouraged to review this Privacy Policy from time to time. Your continued use of our Site following the posting of changes to this Privacy Policy means you accept any such modifications.

For any inquiries regarding The AA Grapevine, Inc., Website Privacy Policy, please contact:

Controller
The AA Grapevine, Inc.
475 Riverside Drive
New York, NY 10115
controller@aagrapevine.org