We're happy to answer any questions you might have. Your postal address is required for a response, please include it in all correspondence (including e-mail).
Mailing Addresses:
New York Office:
475 Riverside Drive, 11th Floor
New York, NY 10115Customer Service Grapevine:
PO Box 68
Lincolnshire, IL. 60069-9983Customer Service La Viña:
PO Box 675
Lincolnshire, IL. 60069-9984
Telephone Numbers
new york office:
(212) 870-3018 Monday-Friday, 9 a.m. to 5 p.m. EST (Bilingual)
Telephone Orders - credit card only:
Monday - Friday, 8:00 am - 8:00 pm EST
English: (800) 631-6025 US, (847) 559-7327 International
Español: (800) 640-8781 EE.UU, (847) 504-8195 Internacional
Français: (212) 870-3456 Ê.-U. et à l'étrangerFax Orders - credit card only:
(847) 564-9453 (7 days/24 hours)
Questions concerning subscription orders and related material orders:
- English: (800) 631-6025 US, (847) 559-7327 International
- Español: (800) 640-8781 EE.UU, (847) 504-8195 Internacional
- Français: (212) 870-3456 Ê.-U. et à l'étranger
E-mail Addresses
Website Content:
Questions about online content: webcoord@aagrapevine.org.
Editorial Content:
Questions about magazine content or editorial policy: senioreditor@aagrapevine.org.
Obtain Reprints:
Reprint permissions and copyright inquiries: jbryan@aagrapevine.org.
Submit Work:
If your work is fairly short, the simplest way to submit it is within the body of your e-mail. However, if you do wish to attach a file to your e-mail, please save the document in word or simple text format.
To send manuscripts, calendar events, and humor submissions: gveditorial@aagrapevine.org.
To send photos and artwork (GIF or JPEG): gveditorial@aagrapevine.org.
Please review our Submission Guidelines for details on submitting your work.
Information about Submission:
General editorial information (writers guidelines, etc.): gveditorial@aagrapevine.org.
Grapevine and La Viña Rep Coordinator:
For GvR and RLV information: gvrc@aagrapevine.org.
La Viña Editorial - Submissions and inquiries:
manuscritoslv@aagrapevine.org.
Customer Service - Subscriptions:
For all inquiries related to subscriptions, including new subscriptions, issues not received, address changes, and other related circulation problems or inquiries (Grapevine and La Viña): customerservice@aagrapevine.org.
For customer service inquiries in Spanish for La Viña, please contact preguntas@aagrapevine.org.
Customer Service - Grapevine Items and Other Orders:
Grapevine item orders, back issues, delivery problems, charge orders and accounts receivable, questions about credit card orders: customerservice@aagrapevine.org.
Customer Service - AA Grapevine Online:
For all inquiries related to the website in English or Spanish: webcoord@aagrapevine.org.
For inquiries related to your Grapevine online user account, including resetting your password: accounts@aagrapevine.org or customerservice@aagrapevine.org.