Goodwill

The more we point out evil in people, the more we stir up evil in them. If we give hate, we get hate; if we give criticism, we get criticism; if we give goodwill, we get goodwill. If we try to make people aware of the fact that we believe in them, that we trust them, that we discern characteristics of nobleness in their nature, two things will result. The first result will be that we will have a much more contented state of mind ourselves, and the second result will be that people will begin to be friendly and cooperative. Their hostility to us will cool down, or their attitude of cold disdain will mellow into a warmth of interest. It is amazing how much can be done sometimes by a diplomatic handling of situations if people have lots of goodwill in their hearts and are filled with determination to make that goodwill operate.