Po Box 1980
I was scheduled to fly to Tampa, Fla., leaving New York at 9:00 PM. Because of a local storm, we took off three hours late and arrived in Tampa at 2:30 AM . I went to the hotel phone to confirm my reservation. My frustration hit an all-time high when I was informed that my reservation had been made for the following night. After a few minutes of negotiation, they arranged another room for me in a motel.