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October 2004

PO Box 1980

Making the call

My telephone service was disconnected two weeks ago. It was entirely my fault for letting the payment go, but I immediately placed the blame on the telephone company. From a pay phone near my home, I made two very rude calls to the company's toll-free number. I was hurriedly disconnected by both operators. This morning, I awoke to the realization that I had to make amends to these operators. I went to the same pay phone to make the call. A different operator answered this time and listened quietly as I explained my need to make amends. She advised me to call back in an hour. I returned home and within ten minutes, my phone rang.

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