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September 2008

The Fine Art of Listening

A newcomer learns to connect rather than condemn

An old-timer once told me, before my first commitment as chairperson of a meeting, "The best thing about being chair is that it teaches you how to listen." I was pretty sure I was already an excellent listener (as well as reader, analyzer, interpreter, and orator), but the old-timer had attributes I wanted--serenity, happiness, and wisdom--so I respected his opinion, even though I didn't think his advice applied to me. I didn't get what he meant right away, but it's starting to sink in.

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